Refund policy

Exchanges 
We have a 14-day exchange policy, which means you have 14 days after receiving your item to request a exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start an exchange, you can contact us at info@finegang.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any return question at info@finegang.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Worn or used merchandise cannot be exchanged, no exceptions.

Refunds
We do not accept refunds at this time.